Throughout the pandemic, essential workers within the logistics industry have helped to ensure the United States, Canada and global economy has been able to adapt. As more small and medium sized businesses move online, to retain their loyal customers and find new ones, they have needed reliable and consistent shipping.
At InXpress, our customers are at the heart of our 131 locally run businesses across United States and Canada. We have, as a network, adpated how we support customers, by increasing customers complete confidence in the level of service they will receive from us, and out shipping partners.
The InXpress stamp of reassurance is to visually confirm that your safety is our primary concern. We work with carriers who follow the latest Government guidelines for the safe collection and delivery of packages. This includes observing the 6 feet social distancing rule to keep both you, and our employees safe. When the lockdown is lifted in the United States and Canada, we will continue to safely serve you, whether you're at home, or in the office.
Share and Care
We want both our franchisees and customers to thrive, not just survive. Our Share and Care initiative is about demonstrating how much we care, by sharing useful information with customers, not just within the network. Content which adds value during the pandemic and hopefully helps them to bounce back stronger, once it is all over.
InXpress franchisees are themselves small business owners. They have been able to identify with their customers, sharing the anxieties, concerns and challenges which the pandemic has brought. By connecting with our customers, showing them we care about them as people, not just their businesses, and by helping to keep them safe, our 380+ global network are at the forefront of the changing economy. With you; by your side.